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Provider Manual

ID Cards

Last Updated on July 27, 2021

Security Health Plan will provide a Medicare Advantage member identification (ID) card to each member and confirmation of member eligibility upon request. Call Customer Service at 715-221-9897 or toll-free at 1-877-998-0998 to verify member eligibility.

Security Health Plan providers shall request members’ Medicare Advantage member identification card before services are provided and verify that all demographic and insurance information is correct in order to assure correct registration and reduce the possibility of confusion in billing and reporting processes.

The provider or designee shall contact Customer Service at 715-221-9897 or toll-free at 1-877-998-0998 for verification of eligibility or verification of personal provider designation as well as any time the provider or designee becomes aware of incorrect member information. Security Health Plan is responsible for verification and correction of member information.

ID cards

View the Medicare Advantage HMO-POS ID card (Ascend Rx, Assurance Rx, Essence/Essence Rx, Esteem Rx, Promise Rx, Spirit/Spirit Rx and Surety Rx)
View the Medicare Advantage DSNP ID card (Ally Rx)
View the Medicare Supplement ID card
View the Medicare Medical Savings Account ID card (Secure Saver)
View the Medicare Select ID card