Skip to Content

Information from your health plan about COVID-19 (coronavirus disease)

Learn more

Provider Manual

Member information

Last Updated on November 12, 2021

The following pages contain information specifically for members that are part of Family Health Center. We’ve included this information to help you answer questions or direct members to the appropriate place for answers.

Family Health Center staff are available to help members with questions. Members can reach a Customer Service representative by calling Monday - Friday, 7:00 a.m. - 5:30 p.m. to 715-221-5700 or 1-800-942-5420.

Member Information

Family Health Center service area
2018 Family Health Center ID Card
Member Handbook (English)
Member Handbook (Spanish)

See pages 17-22 for the Summary of Benefits, including Exclusions and Limitations on pages 20-21.