EVERYTHING FOR OUR MEMBERS
Want to check on a claim? Place your $30 quarterly over-the-counter (OTC) order? Or connect with a nurse practitioner via Care My Way? Just log in to My Security Health Plan to get started.
Getting started with your plan
This video will help you get started and show you where to find important information, materials and tools.
Get personalized support
Get personalized care management services from our nurses and social workers. Our team can help you with chronic conditions and help you navigate any ongoing health concerns.
Are my drugs covered?
Get the most value out of your pharmacy benefit by understanding the formulary for your health insurance plan. You can look up your prescriptions, learn what tier your drugs are on and see what those drugs will cost you out-of-pocket.
Prior authorization
Security Health Plan requires prior authorization for some medical services or equipment, but we can help you better understand it and the process. While your provider will generally handle these requests, it is your responsibility to make sure the process is followed. Let us help you make sure everything is taken care of.
You’re covered in emergencies—worldwide
You are covered anywhere in the world when you need it. Use in-network hospital emergency rooms when you can - but if you have an emergency you're covered at the medical facility nearest you.
Get more with Security
Let us tell you about the cool perks that come with Security Health Plan. If you have a SimplyOne or Enrich plan, click the “Perks” button below. For all other plans, click “Other plans.”
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Care My Way
Get connectedCare My Way is available 24/7! Save yourself a trip to the doctor. For many common health ailments, you can talk to a Care My Way® nurse practitioner without leaving home. They can verify your symptoms over the phone through a virtual visit and, if needed, call a prescription into the pharmacy of your choice – saving you time, money and hassle.
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Keeping me healthy
Get wellness resourcesSecurity Health Plan is dedicated to helping you manage your health. Take advantage of the tools and resources available to you to help you get healthy and stay healthy.
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Over-the-counter credit
Get your $30 creditEach quarter we'll give you a $30 credit to use toward the purchase of select over-the-counter health and wellness products from our mail order catalog.
Online access to your health plan
Manage your health care online with our fast, easy and secure My Security Health Plan online tool and smartphone app. They allow you to manage your health care on the go.
Get the My Security Health Plan mobile app
We pride ourselves on having World-Class* Customer Service and we want to make sure you have the same great experience whether you call our Customer Service Department, chat with us online or log in to your My Security Health Plan account. We also expanded your access to services within our mobile app – which is now available for download.
When logged in to your account, you can quickly, easily and securely:
- Pay your bill online (if applicable)
- Chat with a member of our Customer Service team
- Control your communication preferences
- Update your primary care provider
- Check claims and prior authorizations
- Find a doctor in your plan’s network
- Start a virtual care visit
- Track spending and responsibility
- View plan documents
- And much more
*Security Health Plan has been recognized by Service Quality Measurement Group (SQM), a leading North American research firm that specializes in customer service improvement, with the World-Class Customer Experience Certification every year since 2016.
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- Track spending.
- View claims
- Start a virtual visit
- Find an in-network doctor
Supporting healthier communities
Marshfield Clinic and Security Health Plan care about the well-being of Wisconsin communities. Caring for Communities is our promise and commitment to living our mission of enriching lives by creating healthy, vibrant communities. We understand that the environments where people live, work and play significantly impact their health.
Through a variety of programs, partnerships and community engagement efforts, we support initiatives that strengthen the health of our communities. Our contributions include providing funds and resources for vital community events and programs, promoting the organizations we support and sharing opportunities for community involvement.
Visit our Caring for Communities webpage to learn more about how we are investing in the health of our communities, including how to request financial support for local programs and initiatives, request volunteers or guest speakers and more.