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EVERYTHING FOR OUR MEMBERS

Welcome back to Security Health Plan. This page can help you learn about your plan, access many of your benefits, and view your plan's perks.

Get personalized guidance from our team and learn about your Medicare plan options for 2027. Attend an in-person event to compare plans, ask questions, and feel confident in your coverage decision.

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Essence Rx (HMO-POS) Plan Members

If you are a current Medicare Advantage member that has been notified that your current Medicare Advantage plan is being discontinued, you'll need to select a new Medicare Advantage plan for next year. 

  • Good news
    You have choices and our team is ready to help you review your options and make an informed decision with confidence.
  • Take the next step

    Attend an event, connect with an agent, or explore personalized plan options online. Enroll by December 7 for 2027 coverage.
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Questions about your plan becoming an HMO?

Spirit (HMO-POS), Compass (HMO-POS) and Esteem RX (HMO-POS) Plan members get your questions answered.
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Over-the-counter supplies at no extra cost

Medicare Advantage HMO-POS, Ally Rx D-SNP and Medicare Supplement members receive a $30* quarterly credit to be used toward the purchase of select over-the-counter (OTC) health and wellness products from the OTC Drug Catalog.

*$95 quarterly credit for Ally Rx D-SNP members.
*$45 quarterly credit for Esteem Rx members

Log in and place my OTC order

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Get personalized support

Get personalized care management services from our registered nurses and social workers. Our team can help you with chronic conditions and help you navigate any ongoing health concerns.

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Are my drugs covered?

Get the most value out of your pharmacy benefit by understanding the formulary for your health insurance plan. You can look up your prescriptions, learn what tier your drugs are on and see what those drugs will cost you out of pocket.

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Prior authorization

Security Health Plan requires prior authorization for some medical services or equipment, but we can help you better understand the approval process. While your provider will generally handle these requests, it is your responsibility to make sure the authorization process has been completed. Let us help you make sure everything is taken care of.

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You’re covered in emergencies—worldwide

You are covered anywhere in the world when you need it. Use in-network hospital emergency rooms when you can - but if you have an emergency you're covered at the medical facility nearest you.

Get the most out of your plan

Let us tell you about the cool perks that come with Medicare Advantage HMO-POS plan.

My Medicare Advantage HMO-POS perks

Is something keeping you from your best health?

Click below for help with personal, family or social needs that may keep you from your best health.

Findhelp

Security Health Plan Academy

Security Health Plan Academy is a monthly webinar series designed to provide you with helpful information about your Medicare coverage and how you can stay as healthy as possible. Click the button below to register for upcoming webinars or to catch the recordings of our past webinars.

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Online access to your health plan

Manage your health care online with our fast, easy and secure My Security Health Plan online tool and smartphone app. They allow you to manage your health care on the go.

Get the My Security Health Plan mobile app

We pride ourselves on having World-Class* Customer Service and we want to make sure you have the same great experience whether you call  our Customer Service Department, chat with us online or log in to your My Security Health Plan account. We also expanded your access to services within our mobile app – which is now available for download.

When logged in to your account, you can quickly, easily and securely:

  • Pay your bill online (if applicable)
  • Chat with a member of our Customer Service team
  • Control your communication preferences
  • Update your primary care provider 
  • Check claims and prior authorizations
  • Find a doctor in your plan’s network
  • Start a virtual care visit
  • Track spending and responsibility
  • View plan documents
  • And much more

*Security Health Plan has been recognized by Service Quality Measurement Group (SQM), a leading North American research firm that specializes in customer service improvement, with the World-Class Customer Experience Certification  every year since 2016.

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  • Track spending.
  • View claims
  • Start a virtual visit
  • Find an in-network doctor