State employees' plan
Exceptional coverage in one simple package: SimplyOne
Welcome, State of Wisconsin employees and retirees! When you choose Security Health Plan's SimplyOne network, you'll get access to the one provider that simplifies your path to healthcare: Marshfield Clinic. Marshfield Clinic is a part of Sanford Health, the largest rural health system in the United States, dedicated to transforming the healthcare experience and providing access to world-class healthcare in America’s heartland.
Perks that come with your coverage
Being a member of Security Health Plan comes with more than just healthcare coverage. Your SimplyOne plan offers perks designed to make your healthcare experience better with these services.
Access on the go
With My Security Health Plan, our members-only online experience, you can safely and securely track your information from Security Health Plan. This quick and easy-to-use resource is available to you 24/7. Use it to access all the tools and information you need to improve your well-being. Learn More
World-Class customer service
A world-Class team of local representatives is here to help with any questions you have — big or small. Security Health Plan has been recognized by Service Quality Measurement Group (SQM), a leading North American research firm that specializes in customer service improvement, with the ‘World-Class Customer Experience Certification’ every year since 2016. Security Health Plan was also bestowed ‘Highest Customer Service Award for the Health Care Industry,’ ‘Highest Customer Service Award for the Non-Profit Sector,’ and ‘Call Center World-Class First Call Resolution.’
Care My Way®
Your plan includes unlimited Care My Way visits. You can save yourself the time and hassle of going in for an office visit by accessing Care My Way through your My Security Health Plan account, or via phone, for a range of conditions.
Preventive care
Security Health Plan encourages a preventive approach to healthcare, including a routine physical exam. Preventive care can help lower your risk for illness, disease and other health problems. It can also improve your chances of living a long and healthy life. Your plan covers one preventive care visit per year, at no additional cost to you. Check your plan documents for other preventive services covered by your plan.
Additional resources
Questions? Members can reach a customer service agent by these methods:
- Telephone: (844) 813-7286 (TTY: 711), Monday-Friday, 7 a.m. – 5 p.m.
- Email: shpcsweb-mfld@sanfordhealth.org
- Live chat: through My Security Health Plan member portal or via the mobile app Monday-Friday, 8 a.m. – 4:30 p.m.
- Secure message: through My Security Health Plan member portal only; send a message 24/7 (Customer Service replies during business hours)
Security Health Plan
1515 North Saint Joseph Ave.
Marshfield, WI 54449