Notice of Nondiscrimination
Discrimination is against the lawSecurity Health Plan of Wisconsin, Inc., complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, disability, age, sex, gender identity, sexual orientation or health status in the administration of the plan, including enrollment and benefit determinations. Security Health Plan does not exclude people or treat them differently because of race, color, national origin, disability, age, sex, gender identity, sexual orientation or health status.
Security Health Plan:
- Provides free aids and services to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters
- Written information in other formats (large print, audio, accessible electronic formats, other formats)
- Provides free language services to people whose primary language is not English, such as:
- Qualified interpreters
- Information written in other languages
If you need these services, contact Customer Service at
1-800-472-2363 (TTY 711). If you believe that Security Health Plan has failed to provide these services or discriminated in another way on the basis of race, color, national origin, disability, age, sex, gender identity, sexual orientation or health status, you can file a grievance with:
Security Health Plan
1515 North Saint Joseph Avenue
Marshfield, WI 54449-8000
Phone: 715-221-9596 (TTY: 711)
You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Security Health Plan can help you. You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue SW.
Room 509F, HHH Building
Washington, DC 20201
Phone: 1–800–368–1019 (TDD 800–537–7697)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.
Security Health Plan of Wisconsin, Inc. complies with Section 508 standards of the Rehabilitation Act by ensuring our website, documents and media sites support accessibility for members with disabilities.
To learn more about the National Standards for Culturally and Linguistically Appropriate Services in Health and Health Care (The National CLAS Standards), click here.