EVERYTHING FOR OUR MEMBERS
Want to check on a claim? Place your $30 quarterly over-the-counter (OTC) order? Pay your monthly premium? Or connect with a nurse practitioner via Care My Way? Just log in to My Security Health Plan to get started.
Getting started with your plan
This video will help you get started and show you where to find important information, materials and tools.
Get personalized support
Get personalized care management services from our nurses and social workers. Our team can help you with chronic conditions and help you navigate any ongoing health concerns.
Are my drugs covered?
Get the most value out of your pharmacy benefit by understanding the formulary for your health insurance plan. You can look up your prescriptions, learn what tier your drugs are on and see what those drugs will cost you out of pocket.
Prior authorization
Security Health Plan requires prior authorization for some medical services or equipment, but we can help you better understand the prior authorization process. While your provider will generally handle prior authorization requests, it is your responsibility to make sure the process is followed. Let us help you make sure everything is taken care of.
You’re covered in emergencies worldwide
You are covered anywhere in the world when you need it. Use in-network hospital emergency rooms when you can, but if you have an emergency you're covered at the medical facility nearest you.
Get more with Security
Let us tell you about the cool perks that come with Security Health Plan. If you have a SimplyOne or Enrich plan, click the “Perks” button below. For all other plans, click “Other plans.”
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Care My Way
Get connectedCare My Way is available 24/7! Save yourself a trip to the doctor. For many common health ailments, you can talk to a Care My Way® nurse practitioner without leaving home. They can verify your symptoms over the phone through a virtual visit and, if needed, call a prescription into the pharmacy of your choice – saving you time, money and hassle.
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Keeping me healthy
Get wellness resourcesSecurity Health Plan is dedicated to helping you manage your health. Take advantage of the tools and resources available to you to help you get healthy and stay healthy.
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Enhanced diabetic coverage
Choice diabetic listYour plan now includes enhanced diabetic coverage, including a $25 monthly cap on select insulins and select diabetic testing supplies covered at 100% - click the button below to review what insulins and supplies are included.
Is something keeping you from your best health?
Click below for help with personal, family or social needs that may keep you from your best health.
Online access to your health plan
Manage your health care online with our fast, easy and secure My Security Health Plan online tool and smartphone app. They allow you to manage your health care on the go.
Get the My Security Health Plan mobile app
We pride ourselves on having World-Class* Customer Service and we want to make sure you have the same great experience whether you call our Customer Service Department, chat with us online or log in to your My Security Health Plan account. We also expanded your access to services within our mobile app – which is now available for download.
When logged in to your account, you can quickly, easily and securely:
- Pay your bill online (if applicable)
- Chat with a member of our Customer Service team
- Control your communication preferences
- Update your primary care provider
- Check claims and prior authorizations
- Find a doctor in your plan’s network
- Start a virtual care visit
- Track spending and responsibility
- View plan documents
- And much more
*Security Health Plan has been recognized by Service Quality Measurement Group (SQM), a leading North American research firm that specializes in customer service improvement, with the World-Class Customer Experience Certification every year since 2016.
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- Track spending.
- View claims
- Start a virtual visit
- Find an in-network doctor