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First-rate customer service eases burden for member living with chronic condition

Multiple sclerosis (MS) – a chronic central nervous system disease – affects an estimated 1.8 million people worldwide and nearly 1 million in the U.S. Like so many others who live with MS, Security Health Plan member Nicole Zeman, resiliently faces the challenges MS poses. However, one aspect has proven remarkably smooth: her interaction with Security Health Plan’s Customer Service Department.

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Security Health Plan takes care of employers for generations

What do a stainless steel fabrication company and a not-for-profit health maintenance organization in Marshfield, Wis., have in common?

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