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Security Health Plan Websites Privacy Statement

For information on how Security Health Plan may use and disclose your health information and how you can get access to this information, see the Security Health Plan Notice of Privacy Practices.

Security Health Plan is committed to your privacy as a visitor to our websites. Whenever the terms "we," "us," or "our" are used in this privacy statement, they refer to Security Health Plan.

We currently contract with several online partners to help manage and optimize our Internet business and communications. We use the services of a marketing company to help us measure the effectiveness of our advertising and how visitors use our site. To do this, we use web beacons and cookies provided by our marketing company on this site.

The type of information we collect includes traffic data: page views, unique visitors, visits and file downloads; finding methods such as referring domains, referrers, search engines, search keywords; return frequency, return visits and visit number; visitor profile data such as domains, languages, time zones and user home page; geographic data including country, region, city, state and U.S. DMA; technology used including browser type, browser width, browser height, mobile device, operating system, monitor color depth, monitor resolution, java, javascript, cookies and connection type; demographic data including age group and gender, and interest categories as determined by browsing history. We also collect pathing data: entry pages, exit pages, exit links, most popular pages, page reloads, time spent on page, page flow and single page visits.

By supplementing our records, this information helps us learn things like what pages are most attractive to our visitors, which of our products most interest our customers, and what kinds of offers our customers like to see. Although our marketing company logs the information coming from our site on our behalf, we control how that data may and may not be used.

Forms That Request Personal Information

On certain pages, we give you the option of providing us with your name, address, phone number, email address, demographic information, preferences and other personal information. We only gather this personal information with your knowledge, permission, and participation. You have the option to limit the amount of personal information you provide us at the time you submit it.

Restricted or Members-Only Areas

We collect unique identification numbers assigned to you (such as secondary medical identification numbers) only to verify your identity when you visit restricted or members-only areas of our websites. We use member identification numbers only to verify that you are an active member (for example, My Security Health Plan member). We do not keep or use such identification numbers for any other purpose.

Links to Other Websites and Third Parties

Our websites may contain links to websites operated by third parties. While we provide links to these sites for your convenience, we do not control the persons or organizations who maintain these websites. We do not recommend or endorse the content of any third-party sites. We therefore cannot be held responsible for the content, accuracy or quality of information, or quality of services or products provided by or advertised on these third-party sites or the privacy practices of these third-party sites. We do not share unique identification numbers assigned to you for restricted or members-only areas of our websites with third parties.

Children's Privacy

We do not request, seek or intentionally collect personal information from children under the age of 13. Parents or legal guardians are responsible to determine the appropriate content for their children and to monitor use and access to the website and any information it contains.

Security of our Websites, E-mail and Forms

We put certain security measures in place for our websites to protect any loss, misuse, or change of the information that is under our control. Such security measures include, for example, firewalls, access restrictions and password protection. We treat all information we receive from you through the forms on our websites and email as confidential. However, email links on our websites do not provide a means for completely secure and private communications between us. Your emails and form submissions (like most non-encrypted Internet e-mail communications) may be accessed and viewed without your knowledge or permission while in transit to us. If you wish to keep the information you send us private, please do not use email links or forms. Instead, please contact us by telephone at 1-800-472-2363 or 715-221-9555 to be connected with the appropriate department.

Consumer Data Privacy

Security Health Plan is committed to the protection of credit and debit card information collected at the time of payment. We comply with the Payment Card Industry Data Security Standards (PCI Standards) which require safeguards for handling and securing customer information. These protections include information security policies, physical and technical access controls, security system monitoring and testing, the use of secure networks and encryption or other protection of cardholder data.

Contacting Us

If you have any questions about this privacy statement, your interaction with our websites, or our websites, please contact our webmaster at shpwebmaster@securityhealth.org or at the following postal address: Webmaster, 1515 N. St. Joseph Avenue, P.O. Box 8000, Marshfield, WI 54449.