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What you need to know about opioids

Prescription pain medications, also known as opioids, can be used to help relieve moderate to severe pain and are often prescribed following a surgery or injury, or for certain health conditions.  These medications can be an important part of treatment but also come with side effects and serious risks. It is important to work with your health care provider to make sure you are getting the safest, most effective care when taking an opioid medication.

The use of prescription opioids can have a number of side effects, even when taken as directed:

  • Tolerance—meaning you might need to take more of a medication for the same pain relief
  • Physical dependence—meaning you have symptoms of withdrawal when a medication is stopped
  • Increased sensitivity to pain
  • Constipation
  • Nausea, vomiting and dry mouth
  • Sleepiness and dizziness
  • Confusion
  • Depression
  • Low levels of testosterone that can result in lower sex drive, energy and strength
  • Itching and sweating

You can talk to your health care provider about ways to manage your pain that do not involve prescription opioids. Some of these options may actually work better and have fewer side effects and risks. Options may include:

Opioid addiction and dependence

Prescription opioids carry serious risks of addiction, especially with prolonged use, taking too many pills at one time, combining the opioids with alcohol or other drugs, using someone else’s opioid prescription, or taking the opioids for the sole purpose of feeling good.  These actions can lead to addiction and in some cases death.

If you believe you may be struggling with an opioid addiction, talk to your health care provider about getting help.  Alternatively, to find a treatment center in your area visit the following websites:

You can also call 1-888-799-1599 (TTY 711)< to speak with a Security Health Plan registered nurse care manager.

Disposal of unused medicines

If you have an unused prescription of an opioid, you can dispose of unneeded medicines through a drug take-back program in your area.  To find a drug take-back program, visit one of the following websites:

Safety measures at pharmacies

Security Health Plan has instituted several opioid safety measures to prevent and address our concerns about overuse of these powerful pain medications when a plan member picks up an opioid prescription at the pharmacy.  Depending on the type of safety measure being applied to the prescription, the pharmacy may be able to resolve the concern while you are at the pharmacy. In certain situations, a coverage determination will have to be requested to see if the opioid is medically necessary. 

For example, your pharmacy may be able to quickly resolve the following opioid safety concerns:

Conversely, your pharmacy may need to request a coverage determination to determine medical necessity and ensure safe opioid use in the following situations:

As part of Security Health Plan’s ongoing effort to maintain the health of our members, we want to assist you in your pain management goals.  Please reach out to a registered nurse care manager or our Pharmacy Services Department with any questions you may have about pain management needs and goals.

Nurse Care Manager at 1-888-799-1599 (TTY 711)
Pharmacy Services Department at 1-877-873-5611 (TTY 711)
Monday through Friday, 8 a.m. to 5 p.m.