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Provider Manual

Nurse On-call Program

Last Updated on January 24, 2019

Family Health Center has a program available that is above and beyond the normal Family Health Center benefits to help improve member health.
Family Health Center identifies members, using established criteria and assessment tools, who may benefit from this program. Not all members are eligible for this program. If a member is selected to participate, they must also be willing to participate in Family Health Center’s Case Management program. This program is available at no extra charge to the member.

Referring members: As a provider, you may refer a member whom you think would benefit from the program listed below to Family Health Center.

Below is a brief summary of the program available to Family Health Center members.

Nurse On-Call program

  • Required criteria: Not homebound; in need of one home visit to assess for home maintenance management, safety, psychosocial/behavioral health needs; and member must give verbal consent to Family Health Center Care Manager
  • Product line: Family Health Center
  • Reimbursable code: 99600