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Provider Manual

Over-the-Counter (OTC) Medication Coverage

Last Updated on January 24, 2019

Family Health Center provides coverage for some OTC medications such as: omeprazole, cetirizine and loratadine when authorized as a prescription and filled at a network pharmacy. These generic OTC drugs are covered on tier 1. For members who do not have coverage for these OTC drugs, the OTC drugs still present a more economical option when compared to the prescription alternatives.

Pharmacy Services contact information:

Phone: 1-877-873-5611 or 715-221-9604
Normal business hours: Monday through Friday, 8 a.m. to 5 p.m.
Fax number: 715-221-9989
Website address:

Mailing address: 
Security Health Plan 
Attn: Pharmacy Services 
1515 Saint Joseph Avenue 
P.O. Box 8000 
Marshfield, WI 54449-8000