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Information from your health plan about COVID-19 (coronavirus disease)

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Your benefits. Done right.

Want to know if you've reached your out-of-pocket max? Or to check on a claim? Just log in to My Security Health Plan to see.   Searching for a provider?


Our goal is to provide participants with accurate information. However, certain benefits represented on this page may not apply to your plan.

One-on-one assistance

Get personalized care management services from our nurses and social workers. Our team can help you with chronic conditions and help you navigate any ongoing health concerns.

To learn about Security Health Plan Care Management select, Get started below. If your care management program is with Hines, click here

Pharmacy resources

Get the most value out of your pharmacy benefit by understanding the formulary for your health insurance plan. You can look up your prescriptions, learn what tier your drugs are on and see what those drugs will cost you out-of-pocket.

To learn about Security Health Plan pharmacy services select, Get started below. Otherwise, select the pharmacy benefit manger offered with your plan: Rx benefit, Optum, Express Scripts.

Prior authorization

Security Health Plan requires prior authorization for some medical services or equipment, but we can help you better understand it and the process. While your provider will generally handle these requests, it is your responsibility to make sure the process is followed. Let us help you make sure everything is taken care of.

For more information about Security Health Plan prior authorizations select, Learn more below. If your prior authorizations go through Hines, click here.

You’re covered in emergencies - worldwide

You are covered anywhere in the world when you need it. Use in-network hospital emergency rooms when you can - but if you have an emergency you're covered at the medical facility nearest you.

Online access to your health plan

Manage your health care online with the fast, easy and secure My Security Health Plan. This online tool and smartphone app allows you to manage your health care on the go.

Take this show on the road.

Get the Security Health Plan mobile app and keep tabs on your coverage pretty much anywhere you go.
  • View ID Cards.
  • Call the 24/7 nurse line.
  • Track spending.
  • Touch ID compatible.
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