Over-the-Counter supplies by mail
Save a trip to the store
Over-the-counter (OTC) drugs and supplies can be expensive. That’s why we are offering you a way to save money on these items and have them conveniently delivered to your home - saving you time and money.
Please note only subscribers (policy holders) may place OTC orders. If you are unable to place your order online, please call us at 1-877-216-8533 or 715-221-9208. We can place your order for you over the phone.
How the service works
- Select the health and wellness products you would like to order from the Over-the-Counter Drug (OTC) catalog.
- Place one $30 order per calendar quarter. You may place your order within your My Security Health Plan account.
- Place your 2021 quarterly orders by: Mar. 20, Jun. 20, Sept. 20 and Dec. 20.
- Orders will be shipped to your home by the U.S. Postal Service at no extra cost to you. Please allow 14 business days upon receipt of your order to receive shipment.
- Any unused credit will not carry over to the next quarter.
- If your order exceeds $30, additional payment is needed with a credit or debit card.
Eligible subscribers * will receive a $30 quarterly credit to be used toward the purchase of select over-the-counter (OTC) health and wellness products through our mail order catalog.
This service is available at the beginning of each quarter of the calendar year (January, April, July and October).
You are allowed one $30 order per quarter. If your order is less than $30 or if no order is placed, unused dollars do not carry forward to the next quarter.
* Note this benefit is per plan subscriber, not plan member.
From aspirin to dental floss–we've got the everyday products you need.
View the catalog
You may continue to use the 2021 Over-the-Counter (OTC) Drug Catalog for 2022.
Choose from more than 150 different over-the-counter products, including:
- Antacids and acid reducers
- Anti-diarrheal, laxatives and digestive health
- Cough, cold and flu
- Dental and denture care
- Diabetes management
- Eye and ear care
- Health care supplies
- Hemorrhoidal preparations
- Motion sickness
- Pain relievers
- Supports and braces
- Topical skin care
- Vitamins and minerals
Some things to keep in mind
When placing an order, you will receive the generic equivalent of the name-brand drug. If you choose a product that is unavailable or not in stock, it may be substituted with a similar product at no additional charge. Substituted similar products are used for the same purpose but may contain different active ingredients, strength, dosage form or package size.
We are limiting the order quantity of certain OTC items. Some products may be temporarily unavailable. We appreciate your understanding and patience and will do our best to fulfill your order in a timely way, although there may be a delay in receiving your order.
Excluded plansPlans excluded from this service are:
- BadgerCare Plus
- Family Health Center
- Secure Saver MSA
- Security Administrative Services
- Senior Security Medicare Select
How to order
If you are the plan subscriber, or policy-holder, you can quickly place your next order through your My Security Health Plan online account. Log in now. If you do not have an account register now.
If you are unable to place your order online, please call us at 1-877-216-8533 or 715-221-9208, Monday-Friday 8 a.m. to 5 p.m. We can place your order for you over the phone.
If you have questions, please contact our Pharmacy Benefits Department at 1-877-873-5611, Monday-Friday 8 a.m. to 5 p.m. If you are hearing-or-speech impaired, call TTY 711.OTC medicines are generally safe but can interact negatively with other medicines, both OTC and prescription. Please consult your health care provider or pharmacist prior to purchase. Always read label and packaging instructions to know how much you should take, when to take it, what side effects you may encounter and what potential interactions you may have with other medicines. General precautions include:
- OTC products should only be used when needed and as directed
- Never exceed the recommended dosage
- If pregnant or breast-feeding, ask a health professional before use
- Keep out of reach of children
- If a health problem persists or worsens while taking an OTC medicine, consult your health care provider immediately