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Information from your health plan about COVID-19 (coronavirus disease)

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Over-the-Counter supplies by mail

Save a trip to the store

Over-the-counter (OTC) drugs and supplies can be expensive. That’s why we are offering you a way to save money on these items and have them conveniently delivered to your home - saving you time and money.

Please note only subscribers  (policy holders) may place OTC orders.  If you are unable to place your order online, please call us at 1-877-216-8533 or 715-221-9208. We can place your order for you over the phone.

How the service works

Eligible subscribers *  will receive a $30 quarterly credit to be used toward the purchase of select over-the-counter (OTC) health and wellness products through our mail order catalog.   

This service is available at the beginning of each quarter of the calendar year (January, April, July and October). 

You are allowed one $30 order per quarter. If your order is less than $30 or if no order is placed, unused dollars do not carry forward to the next quarter.
* Note this benefit is per plan subscriber, not plan member.

From aspirin to dental flosswe've got the everyday products you need.

View the catalog

You may continue to use the 2021 Over-the-Counter (OTC) Drug Catalog for 2022.  

Choose from  more than  150 different over-the-counter products, including:

Some things to keep in mind

When placing an order, you will receive the generic equivalent of the name-brand drug.   If you choose a product that is unavailable or not in stock, it may be substituted with a similar product at no additional charge.  Substituted similar products are used for the same purpose but may contain different active ingredients, strength, dosage form or package size.

We are limiting the order quantity of certain OTC items. Some products may be temporarily unavailable. We appreciate your understanding and patience and will do our best to fulfill your order in a timely way, although there may be a delay in receiving your order.

Excluded plans

Plans excluded from this service are:

How to order

If you are the plan subscriber, or policy-holder, you can quickly place your next order through your My Security Health Plan online account. Log in now.     If you do not have an account  register now

If you are unable to place your order online, please call us at 1-877-216-8533 or 715-221-9208, Monday-Friday 8 a.m. to 5 p.m. We can place your order for you over the phone.


If you have questions, please contact our Pharmacy Benefits Department at 1-877-873-5611, Monday-Friday 8 a.m. to 5 p.m. If you are hearing-or-speech impaired, call TTY 711.

OTC medicines are generally safe but can interact negatively with other medicines, both OTC and prescription. Please consult your health care provider or pharmacist prior to purchase.  Always read label and packaging instructions to know how much you should take, when to take it, what side effects you may encounter and what potential interactions you may have with other medicines.  General precautions include: