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Over-the-Counter supplies by mail

Save a trip to the store

Over-the-counter (OTC) drugs and supplies can be expensive. That’s why in 2019 we are offering you a way to save money on these items and have them conveniently delivered to your home--saving you time and money. 

How the service works

Eligible subscribers will receive a $30 quarterly credit to be used toward the purchase of select over-the-counter (OTC) health and wellness products through our mail order catalog.   If you have coverage through an employer provided plan, the OTC service is available to you after your employer’s 2019 medical plan renewal date. Check with your HR department for further information.

This service is available at the beginning of each quarter of the calendar year (January, April, July and October). 

You are allowed one $30 order per quarter. If your order is less than $30 or if no order is placed, unused dollars do not carry forward to the next quarter.
* Note this benefit is per plan subscriber, not plan member.

From aspirin to dental flosswe've got the everyday products you need.  

View the catalog

Choose from  more than  100 different over-the-counter products, including:
• antacids, anti-diarrheals and laxatives
• cough, cold & allergy
• diabetes management
• eye and ear care and supplements 
• oral care 
• pain relievers
• skin care-topical
• vitamins, minerals

Some things to keep in mind

When placing an order, you will receive the generic equivalent of the name-brand drug.   If you choose a product that is unavailable or not in stock, it may be substituted with a similar product at no additional charge.  Substituted similar products are used for the same purpose but may contain different active ingredients, strength, dosage form or package size.

Plans excluded from this service are Ally Rx D-SNP, Secure Saver MSA, BadgerCare Plus, Senior Security Medicare Select, Medicare Supplement, Security Administrative Services, Family Health Center and State of Wisconsin plans.

How to order




Place an order online through your My Security Health Plan online account. Login now.  If you do not have an account  register now.


 Complete the OTC product order form    and fax to    715-221-9719 (TTY 711).


Complete the product order form    and mail it to the following address: 
SHP OTC Program
PO Box 8000
Marshfield, WI 54449-8000 


If you have questions, please contact our Pharmacy Benefits Department at 1-877-873-5611, Monday-Friday 8 a.m. to 5 p.m. If you are hearing-or-speech impaired, call TTY 711.

OTC medicines are generally safe but can interact negatively with other medicines, both OTC and prescription. Please consult your health care provider or pharmacist prior to purchase.  Always read label and packaging instructions to know how much you should take, when to take it, what side effects you may encounter and what potential interactions you may have with other medicines.  General precautions include:
OTC products should only be used when needed and as directed
Never exceed the recommended dosage
If pregnant or breast-feeding, ask a health professional before use
Keep out of reach of children
If a health problem persists or worsens while taking an OTC medicine, consult your health care provider immediately