Insurance resources

Useful information about your health insurance

Improving member health and lowering care costs

By encouraging preventive approaches to health care through such services as health screening and routine physicals, we help preserve and frequently improve our members' health, which contributes to lower health care costs in the long run.

Security Health Plan is proud of its high member retention rate year after year. That tells us our members like the quality of health care, their benefits and the service they get from Security Health Plan and our network of providers.

We have roots in a highly respected medical practice. We commit ourselves to keeping people healthy. We have strong relationships in our communities. These are the reasons for our growth and success.

Security Health Plan is consistently ranked high in surveys for customer satisfaction and customer retention. Our members say they would recommend Security Health Plan to their family and friends.

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Member document handbook: A user guide for your coverage

Your Security Health Plan Member Handbook is a great guide for you get the most from your coverage. Read your Member Handbook to understand how your insurance works, how and when to receive care, tips for saving money on health care and more.

View member handbook

Save time use Security Health Online

Security Health Online is a convenient and secure way to review your Security Health Plan coverage. Best of all, Security Health Online assures you have fast and easy access to your personal health information any time, any day.

Security Health Online allows you to view your Explanation of Benefits, claims information, and much more.

You and adult family members can register for Security Health Online by visiting Security Health Online. (Your user name and temporary password will be sent to you in 3 to 5 business days.) The sooner you act, the sooner you can have Security Health Online working for you.

Register here
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The documents you often request are just a click away

Whether you want to know about a Security Health Plan product, or whether you’re looking for a particular form, we have items that you can easily print.

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Healthcare University®: How much do you know about health care?

If you want to learn more about health care and health insurance, this is a good place to start. Healthcare University® will help you learn through videos, games, lessons and quizzes on many health insurance topics.

Healthcare University® is best viewed with the following browsers:

  • Firefox 7.0
  • Internet Explorer 9
  • Google Chrome version 7 or higher
  • Safari 5.1.8 or higher
Visit Healthcare University®
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Still have questions?

Feel free to send us an email to get all of your questions answered.

If you would rather discuss your questions one-on-one give us a call:
We are open from 7 a.m. to 5:30 p.m. Monday through Friday.

Security Health Plan: 1-877-873-5611
Customer Service Center: 1-800-472-2363
TTY For Hearing and Speech Impaired: 711