And generally, you must receive care from a network provider at a network practice to have your medical care covered under your policy, so using the Provider Directory also saves you money.
Contact providers directly to receive services or schedule appointments. Their addresses and telephone numbers are listed in the Provider Directory above.
If your search for a specific provider does not return any results, call Security Health Plan Customer Service at 1-800-472-2363 to be sure your provider is in Security Health Plan’s network.
Before seeing a non-participating provider, even if your doctor has referred you to that provider, contact Customer Service to find out whether your services will be covered. Care provided by a non-network provider will not be covered unless you receive prior approval from Security Health Plan, except in emergencies and when urgent care is needed outside the service area.
If you have any questions regarding a provider’s credentials, such as education, licensure, specialty, board certification or hospital privileges, please call Customer Service.