Save a trip to the store
Over-the-counter (OTC) drugs and supplies can be expensive. That’s why we are offering you a way to save money on these items and have them conveniently delivered to your home - saving you time and money.
Please note only subscribers (policy holders) may place OTC orders.
How the service works
- Select the health and wellness products you would like to order from the Over-the-counter Drug (OTC) catalog.
- Place your quarterly orders by: March 31, June 30, September 30 and December 31.
- Any unused credit will not carry over to the next quarter.
- Orders placed through your member portal account can exceed your OTC allowance if you provide payment information (debit or credit card) at checkout.
- Sales tax will be applied to all items and will be added at checkout.
- Orders ship out the next day after they are received at no extra cost to you. Most orders are delivered within 1-4 business days.
From aspirin to dental floss–we have the everyday products you need.
When it's time for your next quarterly order, view the catalog and place your order.
Choose from; more than 250 different over-the-counter products, including:
- Allergy
- Anti-fungals
- Cough, cold and flu
- Dental and denture care
- Diabetes care
- Digestive health
- Eye and ear care
- First aid creams, ointments and antiseptics
- First aid supplies
- Hemorrhoidal preparations
- Home aids
- Motion sickness
- Pain relief aids
- Pain relievers and fever reducers
- Personal care
- Sleep aids
- Supports and braces
- Urinary pain relievers
- Vitamins and minerals
Some things to keep in mind
When placing an order, you may receive the generic equivalent of the name-brand drug. If you choose a product that is unavailable or not in stock, it may be substituted with a similar product at no additional charge. Substituted products are used for the same purpose but may contain different active ingredients, strength, flavor, dosage form or package size.
Excluded plans
Plans excluded from this service are:- BadgerCare Plus
- Family Health Center
- Level-funded
- Senior Security Medicare Select
Note: self-funded employer plans may opt to include the over-the-counter benefit. Please check your Schedule of Benefits to determine if your coverage includes this perk.
How to order
If you are the plan subscriber, or policy-holder, you can quickly place your next order through your My Security Health Plan member portal account. Log in now. If you do not have an account register now.
If you are unable to place your order online, please call us at (877) 216-8533 or (715) 221-9208 , Monday-Friday 8 a.m. to 5 p.m. We can place your order for you over the phone.
Please call us to request a paper order form or click here to download the form to print. Orders submitted via mail cannot exceed the OTC allowance. If your total amount exceeds your current available benefit balance, we will remove the last items added to the form until it is within your benefit balance.
Questions
If you have questions, please contact our Over-the-counter Service at (877) 216-8533 or (715) 221-9208 , Monday-Friday 8 a.m. to 5 p.m. If you are hearing-or-speech impaired, call TTY 711.
OTC medicines are generally safe but can interact negatively with other medicines, both OTC and prescription. Please consult your healthcare provider or pharmacist prior to purchase. Always read the label and packaging instructions to know how much you should take, when to take it, what side effects you may encounter and what potential interactions you may have with other medicines. General precautions include:
- OTC products should only be used when needed and as directed
- Never exceed the recommended dosage
- If pregnant or breast-feeding, ask a health professional before use
- Keep out of reach of children
- If a health problem persists or worsens while taking an OTC medicine, consult your healthcare provider immediately